Privacy Policy
Last Updated: February 04, 2026
FacetAI (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our mobile app and website.
1. Information We Collect
a. Account Information (Google Sign-In via Firebase Authentication)
When you sign in with Google through Firebase Authentication, we receive basic profile information such as your name, email address, and profile photo. We use this to create and secure your account and personalize your experience.
b. App Preferences & Settings
To provide core features, FacetAI may store preferences you choose to save (e.g., UI settings, feature toggles, notification choices). These preferences may be associated with your account so they can sync across sessions and devices.
c. Usage, Performance, and Diagnostics
We use Firebase Analytics to collect aggregated usage data, such as:
- App screen views, button taps, and session length
- Device information like OS version and model
- Approximate region (derived from IP) and technical diagnostics
This helps us understand how the app is used and improve reliability and performance.
d. API Authentication (Laravel Sanctum)
When you access our backend, we use Laravel Sanctum to authenticate requests. This involves issuing and validating secure tokens tied to your account. We store token metadata (e.g., creation time, last use, and limited device context) for security, session management, and abuse prevention.
e. Log Data
Our servers may automatically record certain information when you use the app, such as IP address, app version, timestamps, request/response metadata, and error details. This is used for security, troubleshooting, and to keep services running smoothly.
2. How We Use Your Information
We use data to:
- Authenticate you and secure your account (Google Sign-In, Firebase Auth, and Sanctum)
- Provide and maintain core app features and preferences
- Analyze app usage and improve features, performance, and reliability
- Prevent fraud, abuse, and security incidents
- Communicate important updates and respond to support requests
3. Legal Bases for Processing (EEA/UK users)
- Performance of a contract: To provide and maintain the app and your account
- Legitimate interests: To improve quality, security, and performance
- Consent: Where required for analytics and certain optional features
- Legal obligations: To comply with applicable laws
4. Data Sharing
We do not sell your personal data. We share data only with:
- Google services we use (e.g., Firebase). See the Google Privacy Policy.
- Service providers that help operate our app and infrastructure, under contractual safeguards
- Authorities if required by law, or to protect rights, property, and safety
5. Security
We protect data using encrypted HTTPS in transit and secure cloud storage practices at rest. While no method of transmission or storage is 100% secure, we continually work to improve safeguards and follow industry best practices.
6. Your Rights and Choices
- Google Account: You can manage your Google account data and permissions via your Google account settings.
- Analytics controls: Use your device settings to limit analytics where supported.
- Access and deletion: You can request a copy of your data or ask us to delete your account and associated data by emailing [email protected].
- Sessions & tokens: You may sign out at any time; Sanctum tokens are invalidated on sign-out or when revoked.
- Notifications: Manage notification preferences in the app or your device settings (if notifications are offered).
7. Children’s Privacy
FacetAI is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.
8. Data Retention
We keep account and app data for as long as your account is active and for a reasonable period afterward for backups, security, and legal compliance. We may retain anonymized or aggregated analytics data for longer.
9. International Transfers
We may process and store information on servers located in the United States and other countries where Google and our service providers operate. Where required by law, we rely on appropriate safeguards for international transfers.
10. Changes to This Policy
We may update this policy. When we do, we will revise the “Last Updated” date above and, if appropriate, notify you in-app.
11. Contact Us
If you have any questions, reach out to:
Actually Good Apps
Email: [email protected]
Website: https://actuallygoodapps.com